Refund Policy

We aim to provide a reliable and useful service for all users.

Refund Policy

Monthly and annual subscription payments are generally non-refundable once billing has been processed.

We keep our pricing intentionally affordable to support ongoing platform development, healthcare data maintenance, and service improvements for seniors and caregivers.

If you experience a technical issue, billing problem, or believe the service is not working as intended, please contact us directly. We genuinely value user feedback and aim to resolve concerns fairly and quickly.

Cancellation

Users may cancel subscriptions at any time. Access will remain active until the end of the billing period.